Joanne Bennett and Ann Robinson describe how the planned programme of NHS modernisation has placed considerable demands on primary care staff.
Joanne Bennett MA, BA, NDN, RN, RNT is Principal Lecturer in Primary Care at the University of Northumbria at Newcastle. Ann Robinson BSc (Hons), PGCert, RGN, NDN/HV, CPT is a Senior Lecturer at the University of Northumbria at Newcastle.Article accepted for publication April 2002.